In the course of our business relationship with you, we collect nonpublic information about you that is necessary to provide you with products and services offered by the companies that we represent. We treat this information as confidential and recognize the importance of protecting it. This notice from Russell-Clowes Insurance Agency, Inc. describes our use and protection of that information.
In regards to our Website
At Russell-Clowes Insurance Agency, Inc., we are committed to protecting your privacy as a visitor to this web site and as our customer. To our visitors and to our customers, we offer this pledge:
Information we Collect
We collect nonpublic personal information about you and the members of your household in order to determine your insurability and premium rate. We collect this information from the following sources:
Information we receive from you on applications, other forms, and in interviews, such as social security numbers, dates of birth, and addresses;
Information about your transactions with us, such as policy coverage, premiums, and payment history; and
Information we receive from third parties which may include agents, employers, other insurers, consumer reporting agencies, motor vehicle reporting bureaus, health care providers, and insurance support organizations.
Information we Disclose
In order to carry out our obligations to you, we may share your nonpublic information on a confidential basis with authorized employees, representatives, and third parties. Under certain circumstances, we are permitted by law to share information about you without your prior permission to certain persons and organizations such as:
Insurance companies from whom we are requesting quotes or coverage;
Claims adjusters, appraisers, investigators, attorneys, and other persons or organizations who perform services for us or your insurance company who need the information to investigate, defend, or settle a claim involving you;
Insurance support organizations
Insurance regulatory agencies
Law enforcement or other governmental authorities to protect our legal interest, or in cases of suspected fraud or illegal activities;
Authorized persons as ordered by subpoena, warrant, or other court order or as required by law;
Your lienholder, mortgagee, assignee, or lessor;
Parties acting in a fiduciary or representative capacity for you;
Insurance rate advisory organizations;
Parties administering transactions as requested or authorized by you.
Without your permission, we do not disclose any nonpublic personal information about you, as our customer or former customer, except as described in this notice. We do not sell your customer information to anyone.
How we protect your personal Information
All personal information collected about you is restricted to employees who need it to perform the services you have requested. We maintain physical, electronic, and procedural safeguards to protect your personal information.
118 Bennett Drive
PO Box 56
Caribou, ME 04736
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