Privacy Policy

In the course of our business relationship with you, we collect nonpublic information about you that is necessary to provide you with products and services offered by the companies that we represent. We treat this information as confidential and recognize the importance of protecting it. This notice from Russell-Clowes Insurance Agency, Inc. describes our use and protection of that information.
In regards to our Website

At Russell-Clowes Insurance Agency, Inc., we are committed to protecting your privacy as a visitor to this web site and as our customer. To our visitors and to our customers, we offer this pledge:

Russell-Clowes Insurance Agency, Inc. is the owner of the information, which is collected on this web site. We will not sell, disseminate, disclose, trade, transmit, transfer, share, lease, or rent any personally identifiable information to any third party not specifically authorized by you to receive your information except as we have disclosed to you in this privacy policy.

This web site may contain links to third party web sites that are not controlled by Russell-Clowes Insurance Agency, Inc. These third party links are made available to you as a convenience and you agree to use these links at your own risk. Please be aware that Russell-Clowes Insurance Agency, Inc is not responsible for the privacy policy or practices of third party web sites linked to Russell-Clowes Insurance Agency, Inc. Our privacy policy only applies to information we collect from you while you are at and while you are actively in a session with Russell-Clowes Insurance Agency, Inc. If you should link to a third party web site from Russell-Clowes Insurance Agency, Inc., we strongly encourage you to review and become familiar with that web site's privacy policy.

Information we Collect

We collect nonpublic personal information about you and the members of your household in order to determine your insurability and premium rate. We collect this information from the following sources:

Information we receive from you on applications, other forms, and in interviews, such as social security numbers, dates of birth, and addresses;

Information about your transactions with us, such as policy coverage, premiums, and payment history; and

Information we receive from third parties which may include agents, employers, other insurers, consumer reporting agencies, motor vehicle reporting bureaus, health care providers, and insurance support organizations.

Information we Disclose

In order to carry out our obligations to you, we may share your nonpublic information on a confidential basis with authorized employees, representatives, and third parties. Under certain circumstances, we are permitted by law to share information about you without your prior permission to certain persons and organizations such as:

Insurance companies from whom we are requesting quotes or coverage;

Claims adjusters, appraisers, investigators, attorneys, and other persons or organizations who perform services for us or your insurance company who need the information to investigate, defend, or settle a claim involving you;

Insurance support organizations

Insurance regulatory agencies

Law enforcement or other governmental authorities to protect our legal interest, or in cases of suspected fraud or illegal activities;

Authorized persons as ordered by subpoena, warrant, or other court order or as required by law;

Your lienholder, mortgagee, assignee, or lessor;

Parties acting in a fiduciary or representative capacity for you;

Insurance rate advisory organizations;

Parties administering transactions as requested or authorized by you.

Without your permission, we do not disclose any nonpublic personal information about you, as our customer or former customer, except as described in this notice. We do not sell your customer information to anyone.

How we protect your personal Information

All personal information collected about you is restricted to employees who need it to perform the services you have requested. We maintain physical, electronic, and procedural safeguards to protect your personal information.

Changes in our Privacy Policy

We reserve the right to change this privacy policy without providing you with advance notice of our intent to make the changes. 
 

Contact Us

(207) 496-6061
118 Bennett Drive
PO Box 56
Caribou, ME 04736
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